Terms of Service

Last updated: 15 November 2026

These terms are an agreement between you and Gratitude Tree, based in India ("we", "us"), the operator of Gratitude Tree at https://gratitudetrees.com (the "Service"). By using the Service, you agree to these terms, our Acceptable Use Policy and our Privacy Policy. If you don't agree, please don't use the Service.

1. Who can use it

You must be 18 or older and able to form a binding contract under the Indian Contract Act, 1872, or the law where you live. You must not be barred from using the Service by law.

By agreeing to these terms when you create an account, you confirm that you are 18 or older.

2. The Service

Gratitude Tree lets you build a tree of people who shaped you and people you grew alongside, write notes of thanks, and share them through links and pictures. It is free. We may change, pause or stop any part of it. Where practical, we'll give notice before a change that significantly affects you.

3. Your account

You can use much of the Service without an account. If you create one, you sign in with a one-time code sent to your email. Keep access to your email secure. You're responsible for what happens in your account, and you should tell us at privacy@gratitudetrees.com if you think someone else has used it. You can delete your account at any time from the account panel.

4. Your content

You own the names, notes and other content you add ("your content"). To run the Service, you give us a worldwide, non-exclusive, royalty-free licence to store, copy, display and send your content, only to provide the Service to you and to the people you choose to share with. This licence ends when you delete your content or account, except for copies others have already received from you.

You confirm that you have the right to share what you post, and that your notes about other people are honest and respectful. Read what's not allowed.

5. Content and our role

For content that users share, we act as an intermediary under Section 79 of the Information Technology Act, 2000. We don't review content in advance. We may remove or disable content, links or accounts that break these terms or the law, or when required by a court or government order, within the time the law sets.

6. Other services

When you share through WhatsApp, Instagram, LinkedIn or other apps, their terms and privacy policies apply to that sharing.

7. Our property

The Service's design, code, illustrations, name and logo belong to us or our licensors. You may share pictures and links the Service creates for you, for personal, non-commercial purposes. Research findings and quotations shown in the Service belong to their authors and are credited to them.

8. No professional advice

The Service, including the research findings and quotations it shows, is for personal reflection and general information. It isn't medical, psychological or other professional advice.

9. Disclaimer

The Service is provided "as is" and "as available". To the extent the law allows, we make no promises that it will be uninterrupted, error-free or always available, or that links or data will never be lost. Please keep your own copy of anything important.

10. Limitation of liability

To the extent the law allows:

• we aren't liable for any indirect, incidental, special or consequential loss, or for loss of data, profits or goodwill;
• our total liability for all claims about the Service is limited to ₹5,000.

Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

11. Indemnity

If you use the Service in breach of these terms or the law, and that leads to a claim against us, you agree to cover our reasonable costs of that claim, to the extent the law allows.

12. Ending use

You can stop using the Service, and delete your account, at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires it. Sections 4 (for content others already received), 7, 9, 10, 11 and 13 continue after your access ends.

13. Law and disputes

These terms are governed by the laws of India. The courts at Mumbai, Maharashtra, have exclusive jurisdiction, subject to the next sentence. If you're a consumer living in the EU, the UK or another country whose law gives you the right to bring proceedings at home, or to rely on its mandatory protections, you keep those rights.

Before going to court, please email us at privacy@gratitudetrees.com so we can try to resolve the issue.

14. Changes to these terms

We may update these terms, and we'll change the date at the top when we do. For significant changes, we'll show a notice in the Service at least 15 days before they take effect. If you keep using the Service after that, you accept the new terms.

15. Contact and grievances

Operator and Grievance Officer: Gratitude Tree
Email: privacy@gratitudetrees.com
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.